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Help  /  Billing & plans

What each plan includes

Quick summary, full breakdown on the pricing matrix. Every figure on this page is read from the plan registry that enforces access, so what you see here is what your account will actually do.

The module catalogue is 41 modules in total. Each tier below lists the modules it unlocks and what it adds to the tier beneath it.

Free, £0

1 event, 1 seat, 50 guests. 7 modules.

The 7 are: Dashboard, Categories, Nominations, Judging, Scoring, Winners, Settings.

Professional, £495/month

1 event, 3 seats, 500 guests. 22 modules.

Everything in Free, plus Letters, Guest List, Table Planner, Schedule, Tasks, Comms, Finance, Sponsors, Ticketing, Invoicing, Catering, Suppliers, Analytics, Users, Inventory.

Enterprise, £1,750/month

1 event, unlimited seats, unlimited guests. 41 modules.

Everything in Professional, plus Sponsor CRM, Outreach, Proposals, Partnership Studio, Cashflow, Run of Show, Speakers, Speeches, Travel, Press, Power List, Marketing, Photo / Video, Accessibility, Content, Conflict Checker, Automation, Integrations, Events (multi).

Agency, £3,500/month

4 events per year, unlimited seats, unlimited guests. 41 modules.

Everything in Enterprise — and, as the registry stands today, no additional modules at all.

What the code grants, and what this page used to say

These four numbers were published by hand for a long time and did not match the registry. Both columns are shown rather than one being quietly replaced, because the difference is a set of pricing decisions, not a typo.

Module counts as previously published on this page, against the counts enforced by the plan registry in plans.py. The enforced column is what your account does.
TierPreviously publishedEnforced by the registryDifference
Free 6 7 +1
Professional 21 22 +1
Enterprise 38 41 +3
Agency 39 41 +2

The difference is accounted for by three modules that the registry grants but no published tier ever named: Scoring, which the registry treats as the other half of Judging and includes from Free upwards; Partnership Studio; and Events (multi). Counting those three explains every row.

One further note on Agency. The old wording said Agency was “everything in Enterprise plus multi-event console”, which is where its 39th module came from. In the registry as it stands, Enterprise is already granted the Events module — gating it produced an upgrade prompt on a screen you need in order to create your one event — so Agency and Enterprise unlock the identical module set. What Agency actually buys is the event limit: 4 events a year against Enterprise’s 1, enforced by event_limit rather than by module access. Extra events are £500/month each.

Open questions we have not answered for you

Two things on this page are genuinely undecided, and we would rather show you the question than publish an answer nobody has given:

If either of these matters to a decision you are making, email hello@accolade.live and we will confirm in writing before you buy.

Branding on exports

Free exports carry Accolade branding. Professional puts your logo on them. Enterprise and Agency are full white-label, with a custom subdomain — see White-label and branding.

Not a customer yet?

The Free plan runs a real event on the same codebase and the same database as every paid tier, so you can follow this guide against your own data. First reply on support is 1 business day on Professional, 4 business hours on Enterprise and 1 business hour on Agency; Free is best effort with no written target. The full targets and severity definitions are on /support.